Purpose and scope of information collection
During the long run of babyhop, we have developed relationships with our customers based on respect and trust. We are aware of the trust and confidence customer show when accessing the Doctor4U website system and providing information to us. This privacy notice is in place to demonstrate our role in online security and customer service. We process customer’s information with honesty and sensitivity, which we do throughout the history of the development of Doctor4U.
Doctor4U uses information collected from visitors and customers who have registered as members on the Doctor4U system to develop a website that is increasingly richer and more suitable for customers’ shopping needs. We collect the following types of information:
Information customer provide to us: We collect personal information provided by website users. “Personal Information” includes name, address, phone number, credit or debit card information, email address, date of birth, IP address, etc.
Personal information is collected when customer register for an account at the Doctor4U website system, place an order on the website, participate in contests organized by us through the Doctor4U website system … or when customer communicate with any of our departments such as customer care, consulting, sales or technical services through our website, phone, email, mail or fax. In some cases, we may obtain the name and email address of another person who customer choose to share information with as “a friend” on the Doctor4U system.
Ordering: If customer make an online purchase at the Doctor4U website system, customer will be asked to provide contact information, payment method, payment information and shipping address. Please provide correct and complete information to process the order. If an outsider takes advantage of this information to lead to delivery errors, we will investigate and handle it. If the error is caused by customerr information disclosure, customer must take full responsibility.
Sign up for newsletter Promotions: When customer make a purchase at Doctor4U website, customer will receive Doctor4U promotional newsletters, unless customer opt out of this information if customer don’t want to. If customer request to subscribe to Newsletter by email, we will send customer an email confirming customerr request. If customer change and decide to opt out of the Newsletter recipient list, customer can opt-out immediately in that email. Furthermore, the confirmation email will notify customer if someone else has used customerr email address to subscribe to our Newsletter. To make sure that sending Newsletter via email is helpful to customer, please confirm when customer receive an email from us.
Scope of information use
The purpose of collecting information is to build Doctor4u.vn into an e-commerce website that brings the most convenience to customers. Therefore, the use of information will serve the following activities:
Send newsletter to introduce new products and promotions of Doctor4U
Provide utilities and customer support services
Improve the quality of Doctor4U’s customer service
Resolve issues and disputes arising with the use of the website
Prevent activities that violate Vietnamese law.
Information storage time
We use the information collected from accessing our Website for the purpose of improving customers’ online shopping experience at Doctor4U website, then providing the services and information customer prefer. We will stop storing and using this information if we receive a request to delete information from the Customer.
Address of the department that collects and manages personal information
Means and tools for users to access and edit their personal data
If your name, email address or home address, phone number or other personal information changes, you can update or modify it through your account on the Doctor4U website or remove any other related information by contacting us at email: care@Doctor4U.vn. In addition, if you do not wish to continue to receive email newsletters from us, please send an email to: care@Doctor4U.vn or by clicking the opt-out link in any Newsletter we sent to customer.
Commitment to confidentiality of customer information
Doctor4U uses Secure Sockets Layer (SSL) software to protect customer information during data transfer by encrypting the information customer enter.
It is important for customers to protect themselves against access to password information when customer share a computer with many people. Then customer must be sure to log out of customerr account after using our service.